Customer Services

customer services

‘It is our mission to serve our customers and add simplicity and value to their lives’

Since 2001, Voice Mobile have continued to achieve the highest level of service for its customers, adapting to the latest technology, performance drivers, and in 2006, obtained ISO 9001 accreditation. This accreditation formulates all procedures and policies and is externally audited to ensure the highest standards are always maintained.

As testimony to the driving ambition we have to serve our customers, Voice Mobile was voted the best Unified Mobile Communications provider in the industry 2014 and 2015. These amazing accolades are awarded by the telecoms industry, to the business that demonstrates it provides their customers with the best possible service, savings, innovative products and advice.

Customer service is not only the key to these awards it is the key to our success, it is at the beating heart of everything we do.

This is what our customers say

BCFC

Birmingham City Football Club have been working closely with Voice Mobile for many years now. The pressures of mobile communication is paramount in the industry we are in, therefore it is essential that we engage with a company that fits in with our needs.

This is especially important with having overseas owners and the time differences. I have to say Voice Mobile have always responded well to our demand.

Having a close personal relationship with the guys at Voice works well for us and long may it continue.

Shawn Baldock, IT & Communications Manager

Pink Link

The Pink Link Ltd have been dealing with Voice Mobile for a number of years and being a transport company communication is absolutely paramount to our operation and being able to communicate with our drivers at all times 24/7. They are a very professional company in all aspects and have always dealt with any queries we have had promptly and efficiently. We would highly recommend their services as I believe them to be experts in their field but with the personal touch.

Vicki Davenport, MD

International Forwarding Limited

Being in the Road Haulage industry and part of the Palletways Network means mobile phone communication & service is paramount to our business on a day to day basis. VoiceMobile offer expert advice on a level that makes it easy to understand. I am confident that they negotiate me a very attractive proposal during our renewal process. When called upon they always deliver helpful advice and resolve issues in a quick and efficient mannPoler. I have recommended many businesses their way over the last 6 years and I have no hesitation to continue to do so.